Servus zusammen,
ich kann euch hier mal eine Antowrt von Bestop direkt zitieren, und in kurzform Übersetzt, die löst eventuell einiges auf:
Wir möchten anmerken, dass kleine Risse oder Beschädigungen an der Dichtung zu keiner Undichtigkeit führen.
Die Probleme entstehen durch die Fertigungstoleranzen bei den JK Scheibenrahmen,
da das Problem bisher jedoch nur in vereinzelten Fällen vorgekommen ist, wird es keine Version 2 geben.
Bestop betont wie wichtig Ihnen Qualitätsmanagement ist und dass Sie das Problem sehr ernst nehmen / genommen haben.
Original Antwort von Bestop:
For the Sunrider for Hardtop, I wanted to reiterate that small indentions or slits will not compromise the integrity of the seal in any way – the top will still be leak free! The issues with seals are very few and occur because of variances in the windshields (angles) from the production lines. So there will be no “version 2.0” that will be coming out with this product. Our engineers have visited some customers personally to get some first-hand knowledge of some of the variances on Jeeps. Product feedback is always best in person and we fly literally 10s of thousands of miles each year doing this. I apologize if it was somehow implied that we would be visiting each person who has seen this issue.
We always stand behind our products. If you have any questions, concerns or issues with this product or any other Bestop product, please contact our Customer Service Team at 1-800-845-3567 Monday – Friday, 8am to 5pm Coast to Coast. If you are no longer happy with this product, as some have stated here on the forum, we will gladly work with you on a replacement or a refund. Just let our Customer Service Team know.